www.Sunflowerlite.com

Faq



Ask: Can you make the order with my own brand?

Sunflower: Yes, We can make products with client appointed brand. If this brand is not owned by you, we will have to get brand authorization.

Ask: If I don't have ability to design my own brand package, can you help me?

Sunflower: Yes, we can provide artwork design work free of charge.

Ask: If I only want to focus on my sales, what can you help me?

Sunflower: You can distribute our brand Sunflower Lighting and fixture, we provide whole solution includes smallest order MOQ /Lighting effect drawing design/artwork design/transport way.

Ask: If I distribute your brand Lighting and fixture, how about after sales service?

Sunflower: We will provide some percent free of charge materials for repair. Up to repair training, we can provide free tubes. If big quantity quality issue, we accept to return goods and refund money.

Ask: What is MOQ if I want to do my own brand goods?

Sunflower: It is up to product. We will try our best to provide lowest MOQ for decreasing your stocked goods risk.

Ask: If I want let you design and produce new products, what can you do?

Sunflower:1) We can make prototypes with 3D printer and post you for approval. 2)If you are satisfied with samples, we can make the tooling free of charge if first order can meet our MOQ.

Ask: Can I get some goods for sales test at very first?

Sunflower: Yes, you can. Our company encourage new client trial order. We can make and put your brand sticker on quality package.

Ask: Can we trust your product quality?

Sunflower: Every entering our catalogue product will be tested according to strictest quality test standard and make sure your profit won¡¯t be hurt by quality.

Ask: How can you make sure every order quality?

Sunflower:1) We have quality standard for each product. Meanwhile, you can give me your quality standard before order confirmation. 2)During production process, we will test product according to our standard. If quality is not up to standard, we will rework it at once. 3)Refer to package, we will check artwork before printing and check again after it is finished printing. While finished product, we will check it according to actual product.

Ask: Can I trust you that you will transfer my information into producing
workshop?

Sunflower: Our team is more than 10 years experience in Lighting field and good skills in communication and transferring.

Ask: How about payment terms?

Sunflower: Normally,30% TT in advance,70% on copy of BL. Other payment terms, need to negotiation.

Ask: Can you be my agent for quality checking/communication with other
factories in China?

Sunflower: Yes, we can be your eyes and hands in China. Our team once serve the world top brand Schneider. You can test us.